infodesk [at]

Opening hours:

Monday: 9:30 a.m. to 12 p.m.  - 
Tuesday: 9:30 a.m. to 12 p.m.  - 
Wednesday: 9:30 a.m. to 12 p.m.  - 
Thursday:  -  2 p.m. to 3 p.m.
Friday: 9:30 a.m. to 12 p.m.  - 


Boulevard Pacheco/Pachecolaan 44, 1000 Brussels
1000 Bruxelles



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Registration of applications for International Protection 

Boulevard Pacheco/Pachecolaan 44, 1000 Brussels
1000 Bruxelles

Opening hours:
8.30am to 9am


Passage 44

Administrative processing (Only through an appointment)

After making an appointment the processing of the application for international protection shall continue (Interview, determination of the responsible Member State, administrative processing, …) at the address below:

Boulevard du Jardin Botanique/Kruidtuinlaan 44
Passage 44
1000 Brussels


All correspondence directed to the Immigration Office can be sent to the following address:

Immigration Office
Boulevard Pacheco/Pachecolaan 44
1000 Brussels

Always mention the specific department and/or person of contact for which you correspondence is intended.

Contact Data Protection Officer

The Data Protection Officer is the Officer within the Immigration Office that you can contact for any question regarding the treatment of your personal data the exercise of the rights conferred on you by the General Data Protection Regulation (hereafter "GDPR"). This concerns more specifically the right of access, rectification, limitation, erasure, opposition and portability

E-mail : dpo.dvzoe [at]

Téléphone: +32 2 488 80 00
Document available on the website of the Home Office :

Pers Contact

  • Dominique ERNOULD (FR): 02/488.80.30 - dominique.ernould [at] 
  • Paulien BLONDEEL (NL): 0499.35.48.27 - paulien.blondeel [at]



For the lodging of a complaint against the services of the Immigration office you can go here.