1. Purpose and content of the website
On this website, the Immigration Office provides information about its organisation, its field of action and the matters for which it is competent. By providing this website, the Immigration Office intends to offer you easy, fast and more efficient access to information about the Immigration Office and its services.
2. Contact details
If you require further information or wish to submit comments, you can contact the Immigration Office at the following address infodesk [at] ibz.fgov.be ().
If you wish to file a complaint, you may fill in the following form : Klachten | IBZ - FOD Binnenlandse Zaken / Plaintes | IBZ - SPF Intérieur
3. Nature of the information provided
The information available on this website is of a general nature. The information is not adapted to personal or specific circumstances and therefore cannot be considered to constitute personal, professional or legal advice. This website and all materials offered are available "as is" and without any guarantees being provided. Use of the web site and the information it contains is made exclusively at the user's own risk.
If you require specific or personal advice, you should always consult the competent persons within the Immigration Office.
Only the European legislation published in the 'Official Journal of the European Union' and the Belgian legislation published in the 'Moniteur belge' (Belgian Official Journal) are legally valid.
The information and documents made available on this website cannot be considered to be authentic reproductions of officially adopted text. Only the official texts published in the Moniteur belge (Belgian Official Journal) are considered authentic. In case of differences between the electronic version and the printed text, the official text published in the Moniteur belge (for Belgian legislation) or in the Official Journal of the European Union (for European legislation) always prevails..
You acknowledge that you will use the information and tools available on this website solely on your own responsibility. You also acknowledge that you have the necessary skills and resources to access and use the website, and that you have verified that your computer configuration does not contain any virus and is working perfectly.
The Immigration Office makes every possible effort to ensure that the information made available is complete, correct, accurate and up to date. In spite of these efforts, this information may contain errors. If the information provided contains errors or should certain information be unavailable, every effort will be made to rectify the situation as quickly as possible. Should you notice any errors in the information made available, you are always welcome to contact the Immigration Office infodesk [at] ibz.fgov.be ().
The Immigration Office makes every effort and uses all reasonable means to ensure that the website is secure, limiting as far as possible any disruption due to technical faults. However, the Immigration Office cannot exclude the possibility of problematic technical manoeuvres or unauthorised interventions occurring. For this reason, the Immigration Office cannot guarantee continuous access to the website or that these issues will not cause disruption in any other way.
Nonetheless, the Immigration Office cannot under any circumstances be held liable for direct or indirect losses resulting from the use of this website or the information made available. You, the user, are personally responsible for any harm caused to your computer system or the loss of data as a result of downloading information.
The content of the website (including the hyperlinks) may be adapted, modified or supplemented at any moment, without prior warning or notice.
5. Intellectual property
Unless otherwise indicated, the intellectual property rights of the texts and data on this website belong to the Immigration Office.
Unless otherwise stated, the information on this website can be unconditionally re-used for personal, scientific or commercial purposes, or for purposes connected with associations.
The Immigration Office however advises stating the source and date of the information re-used. Whenever prior permission is required, or whenever specific conditions are necessary, the limitations governing re-use will be explicitly stated.
7. Protection of your personal data
The Immigration Office respects your privacy. The data you enter on the website, will be treated confidentially.
In accordance with the General Data Protection Regulation, the Immigration Office, which is responsible for processing, informs you that it is processing personal data concerning you.
You have the right to inspect, question, modify and rectify the information concerning you. You also have the right to object to the processing of your personal data on legitimate grounds.
To exercise your rights, you must send an e-mail, with a scan of an identity document containing your signature, to the Data Protection Officer of the Immigration Office at the following e-mail address: dpo.dvzo [at] ibz.fgov.be ()
For more information, please consult our general data protection declaration.
8. Professional e-mails
The e-mail addresses of the Immigration Office and its members are reserved for professional use. The professional documents intended for the Immigration Office must be sent to these professional e-mail addresses.
9. Referrals and links to other sites
This website may contain links to websites and/or pages published by third parties. The Immigration Office cannot be held liable in the event of damage resulting from the use of information on the websites and/or pages of third parties.
In addition, there are no rights attached to the information of third parties.
The hyperlinks to one or more other websites, including the links on those websites, in no way imply that there would be any form of association, partnership, affiliation or approval with regard to the institutions that are being presented on those websites.
As soon as the Immigration Office learns that there may be illegal content or content that does not correspond to the intended purpose on a website to which a link on the website of the Immigration Office refers, the hyperlink will be removed from the website, without this incurring any liability from theImmigration Office for the period during which the hyperlink was offered on the website.
10. Applicable law and competent court