Alternatives to detention

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On June 1 2021, The Immigration Office established its new department 'Alternatives to Detention’ in response to both the September 2020 Government agreement and the recommendations of the Bossuyt Commission. This department's primary responsibility is – as the name already indicates – to develop and implement alternative solutions to detention, mainly by concentrating on creating Individual Case Management (ICAM) coaching programs.

More specifically, these coaching programs involve individuals and families in irregular stay receiving an invitation to meet with a coach in their local region. The purpose of these meetings is to provide customized individual guidance. Throughout a series of interviews, the different legal and administrative aspects of an individual's case are thoroughly discussed, and the coach actively aims to gain a comprehensive understanding of the situation. The individual's input is valued, and the coach examines the file for any missing elements. The coach's role is to provide those concerned with additional information and steer them toward a sustainable solution.

In follow-up interviews, the coach will communicate his conclusions and provide additional information:

  • If there is a potential opportunity for the individual to attain legal residency, the ICAM coach will provide them with accurate and essential information about the possibilities, along with an explanation of the required procedure. Subsequently, it is the individual's responsibility to take the necessary steps to initiate the application themselves.
  • In cases where, following a comprehensive assessment, legal residency does not seem viable, the ICAM coach will openly and transparently present all conceivable alternatives to prevent a forced return. Initially, comprehensive details concerning voluntary return will be shared, and if the individual consents, they will be directed to Fedasil.

  • In situations where neither legal residency is attainable nor the individual expresses a desire to engage in voluntary return during the interviews, the ICAM coach will elaborate on the consequences of this decision. At this point, the coaching process will be ended. The ICAM coach will explicitly clarify that by opting for this path, the individual runs the risk of forced return and potentially even receiving an entry ban.

Those eligible for ICAM coaching typically receive an invitation to engage in the process. Alternatively, individuals with inquiries or those seeking specific information can proactively schedule an appointment with an ICAM coach. This can be easily arranged by contacting the department through the email address or telephone number provided below.

Contact : Alternatives to Detention (ATD)

Email : icamsupport [at]

Tel. : 02/488.97.77

You can visit an ICAM-coach without an appointment on Wednesdays from 9am to 12pm in the following locations:

- Brussels: Boulevard Pachéco 44, 1000 Brussels

- Antwerp: Italiëlei 4/bus 1, 2000 Antwerpen

- Liège: Rue de Fragnée 2, 4000 Liège

Our offices in Belgium

ICAM Offices


Core values

ICAM Core values

Counseling program

ICAM Counseling program


The department is co-funded by the European Union.