The Directorate-General of the Immigration Office, FPS Home Affairs, is committed to making this website accessible in accordance with the following legislation: the Law of 19 July 2018 on the accessibility of websites and mobile applications of public sector bodies.
This accessibility statement applies to:
- Website: https://dofi.ibz.be/
Level of compliance
This website is partially compliant due to the non-compliances and exemptions listed below.
Preparation of this statement
An external accessibility audit was carried out (BOSA Accessibility Check). This audit was a simplified analysis. You can consult the report here:
- (FR) https://reports.accessibility.belgium.be/ac/2025/bosa/simplified/dofi.ibz.be
- (NL) https://reports.accessibility.belgium.be/ac/2025/bosa/simplified/dofi.ibz.be
Non-accessible content
Some technical errors still need to be corrected.
- User interface components and navigation are not always usable.
- The focus is not always visible during keyboard navigation (notably on the titles in the carousel).
- Some links lack text labels and may be difficult to interpret with assistive technologies.
- Content is not always robust enough to be reliably interpreted by a wide variety of user agents, including assistive technologies.
Proposed alternatives
For the non-accessible elements, we do not always have an alternative available.
Contact information
If you have any questions or feedback regarding the accessibility of our website, please contact us via Contact
For complaints related to the services of the Immigration Office, visit this link.
If you are not satisfied with the response you received from FPS Home Affairs, contact the Federal Ombudsman:
Federal Ombudsman
Rue de Louvain 48 boîte 6
1000 Brussels
E-mail : contact [at] mediateurfederal.be
Website : Federal Ombudsman (This hyperlink will open in a new window)
Improvement plan
The majority of the content is accessible. We are working to make some aspects of navigation even easier to use for everyone.
This statement was prepared on 17/09/2021.
The last review of the statement took place on 02/06/2025.
Based on the results of this audit, we will address accessibility issues step by step.